Effective Date: 01/01/2025
No Refund Policy
Due to the digital nature of our services, all sales are final and non-refundable. This policy applies to all services including:
Web design and development
AI assistant implementation
Social media content creation
Advertising campaign management
Local SEO services
All other digital marketing services
Conditional Refunds
Limited refunds may be available only under the following circumstances:
Specific refund conditions are explicitly outlined in your signed Service Agreement
Both parties have agreed to these conditions in writing prior to any payment or subscription
The refund terms are clearly defined in the contract before services begin
Important: No refund requests will be considered unless refund provisions were pre-negotiated and documented in your Service Agreement.
Service Agreement Requirement
All clients must sign a comprehensive Service Agreement before:
Any payment is processed
Any subscription begins
Any work commences
This agreement will clearly outline any applicable refund conditions, if any exist for your specific project.
Questions?
If you have questions about this refund policy or need clarification on the terms in your Service Agreement, please contact us at [email protected].
By purchasing our services, you acknowledge that you have read, understood, and agree to this refund policy.
This policy may be updated at any time. Current version will always be available on our website.
© 2022 Matrimont| All Rights Reserved.